Our unique due diligence methodology produces reliable and auditable results.
In an ever-changing regulatory environment, we work with our clients and their suppliers to help them achieve their sustainability goals, meet their customers’ expectations and benefit the environment.
Strategic Sustainability: Mitigating Supply Chain Risks for Long-Term Success
Our team works to identify risks within supply chains to enable your business to reduce its environmental impact and increase efficiency. We offer a comprehensive range of services that helps you identify, assess and manage potential risks in supplier sourcing, product quality, compliance, and environmental sustainability.
Our risk management strategies are informed by regulatory specifications, tailored to your business needs and designed to help you maximise savings and optimise your operations to ensure long-term success.
FOUNDER
Track Record Global history
Unique in the compliance market, Track Record Global (TRG) was established to deliver a technology-enabled due diligence risk assessment service to businesses buying products globally.
The company was founded in 2005 by Frank Miller, Michael Farewell and Bill Miller. They are passionate about the long term sustainable management of the world’s natural resources.
The founders used their professional experience of software development, auditing, and natural resource management to create a sophisticated platform. TRG has steadily grown its reputation for service excellence and efficiency. TRG supports companies to comply with the evolving ESG-linked regulatory framework across Europe.
It started with international timber imports and the legality of supply chains and has now expanded to include ESG requirements for cotton, leather and recycled materials; and the management of all the health and safety certification that demonstrate legal compliance of products.
Meet our people
Product Technical File
Supported by a team of internal experts on product compliance, TRG’s Product Technical File assessors evaluate supplier documentary evidence to ensure it meets clients’ legal and corporate needs.
The time-bound assessments are conducted on TRG’s PTF platform allowing real-time visibility of the status of each technical file. Technical Files are actively managed to ensure they are kept up to date by suppliers.
Assessment Team
Supported by a team of internal experts on regulatory requirements for timber and other supply chains, TRG’s supply chain assessors deliver rigorous due diligence through the supply chains from source to market. Assessors work directly with tier 1 suppliers to clients on the TrackVision Timber (TVT) platform, to mitigate risk in the supply chain through documentary evidence. Time-limited assessments result in clearly reported risk ratings aligned with regulatory or client corporate policy criteria.
Commercial Team
Supported by a team of account managers and supplier engagement advisors, we work closely with our clients to understand and support their ESG agenda. We recognise how sustainability frameworks may differ in retailers, importers and manufacturers and therefore it’s important TRG advances alongside our partners, collaborating, identifying and developing the services they need. Our supplier advisors work alongside our commercial and assessment teams to primarily communicate with our clients suppliers to inform and train them on our supply chain platform and the multi documents and data required ensuring a smooth delivery of a supply chain assessment.
Managing Director
David, a seasoned global brand builder and retail leader with 30+ years of experience, connects brands with customers worldwide, excelling in sourcing and supply chain management. From London to Belgium, the USA, Japan, and Hong Kong, he’s led in key roles at VF Corporation and Levi Strauss Asia Pacific.
Returning to the UK in 2016, David served as Managing Director – International at Debenhams, then became CEO at Hamleys. He’s made significant contributions in China, India, and the Middle East.
Beyond his career, David is a Main Board Trustee at the RSPCA and Chair of RSPCA Assured. Prioritizing ESG, he leads Track Record Global to offer outsourced technology solutions, providing transparent, consistent, and verifiable data for supply chain risk mitigation.
Based in Hertfordshire with his wife and two sons in university, David, a Leeds United fan, stays connected to his northern roots, enjoying visits to Betty’s tea rooms on Yorkshire trips.
Technical Knowledge &
Business Development Manager
Chris Meadows is an experienced Technical Manager with a wide variety or experience is Product Development, Testing, Standards Development and Sales / Marketing
Chris has helped develop standards in both the UK and overseas and travelled extensively working directly with suppliers and clients to develop the best product possible.
Chris utilises this experience to assist our clients in delivering compliant products through the Trackvision Platform
Chris feels strongly about the environment and contributing to a more sustainable future. Outside of work, Chris loves sports and anything that gets him outside in the fresh air ideally by / in the sea.
Commercial Director
Mike, our dynamic and customer focused Commercial Director brings a wealth of sales and marketing experience from his roles in FMCG across Health & Beauty products. With a background working with retailers across the globe to deliver exceptional results Mike is able to deliver clear strategies that are delivered throughout the business with our customer as the focus.
Formally Commercial Director at Mibelle and Kao Corp working across UK/Europe and global markets Mike began his career in the commercial team at Johnson & Johnson. With experience in working with retailers on Brands and Private label he also recently held a Group Ops Director role in the office furniture industry giving him a unique insight into the complexities of delivering ESG.
Mike understands the challenges suppliers face regarding compliance and changing legislation. This diverse expertise makes him an asset to TRG enabling our customers requirements to be delivered effectively through joined up strategic planning and openness.
Outside of work, Mike is married to the beautiful Emma and proud dad to Jude, Noah and Lochie. When not acting as a taxi taking the boys to Football, swimming, Karate, Cricket… Mike likes to squeeze in some sport of his own, with running, Golf and more recently cross fit his ways to keep up with the kids!
PTF Assessment Team Lead
Bianca, our devoted Team Leader for Product Technical Files, infuses expertise and creativity into her pivotal role. Armed with a bachelor’s degree in business management and international studies, Bianca has enriched our team for two years, skilfully managing complex product documentation, particularly in the retail sector.
Her collaborative leadership style fosters innovation and a relentless commitment to improvement within her team. As a sustainability professional, Bianca stays ahead of industry dynamics, significantly contributing to her team’s success and influencing our organizational culture.
Beyond her professional pursuits, Bianca’s captivating heritage—half Slovakian and half Egyptian—serves as a vibrant canvas for her personal journey. Her curiosity extends to immersing herself in diverse cultures, enriching her life with a global perspective, and fostering connections that reach beyond geographical boundaries.
Supply Chain Assessment Team Lead
Meet Harriet Stokes, our dedicated Team Lead and Supply Chain Assessor at Track Record Global. With nearly three years of experience in timber supply chain assessment, Harriet is a driving force in ensuring our commitment to sustainability.
Armed with a degree in Human and Physical Geography, Harriet seamlessly integrates her academic background into her role, bringing a unique perspective to our team. Her passion for ethical practices and environmental responsibility sets the standard for our supply chain operations.
Beyond her professional dedication, Harriet finds inspiration in walks along the South Downs and exploring new countries, reflecting her commitment to global perspectives. As our Team Lead, Harriet combines her expertise, leadership, and collaborative spirit to navigate the complexities of supply chain assessment.
Connect with Harriet Stokes, leading our Supply Chain Assessment Team, and witness her dedication to sustainability and excellence in action.
Account Manager
Maddie, our experienced team member, blends a decade of environmental non-profit and retail business expertise from her time in Australia.
As a fervent sustainability advocate, Maddie possesses a profound understanding of sustainability’s business dynamics and emphasizes data-driven decision-making in navigating global supply chains. In Sydney, she played a pivotal role in launching the Australian Circular Economy Hub and fostering its mission across government, business, and academia.
With prior experience in a leading retailer’s buying office, Maddie gained insights into value chains, ethical sourcing, and compliance. She has co-founded and directed three community-led non-profits, focusing on behavior change and environmental impact, with a mission to educate and empower individuals and businesses.
Maddie strongly believes in supporting businesses to navigate their environmental, sustainability, and governance (ESG) responsibilities, envisioning an accelerated transition toward a more stable and restorative economy and planet.
Outside of work, Maddie plans to relocate closer to the countryside, eager to rescue a dog. Her love for travel and nature fuels her excitement to explore more of her home country.
“Our collaboration with Track Record Global has led to extensive knowledge and expertise to make a substantiated risk analysis in an increasingly complex world of supply chains. TRG’s digital platform is a unique environment where employees and suppliers can constantly consult the latest updates. The advancing insights allow us to carry out an appropriate and rapid risk mitigation. We can therefore guarantee our buyers and local authorities that our products meet all legal requirements.”
“Dreams approached Track Record Global to support us on the implementation of a supplier timber supply chain mapping programme to assess the timber harvesting practices of our suppliers and support us with our legal commitments to support global forest governance. From the initial project scoping and successful commencement, Track Record Global have provided us with a professional, client tailored programme supporting us at multiple stages. The expert technical feedback at critical points has helped us navigate the many challenges associated with setup and maintenance of complex timber supply chains.
The dedicated resource allocation for our account benefits both parties allowing us both to develop clear requirements and desired outputs from the programme. The web-based systems and dashboard are highly intuitive, providing us with real time data which is valuable for decision making allowing us to focus on key areas to target.”
Accreditations & Memberships
